Privacy Policy

We collect information you provide when you create an account, manage search profiles, subscribe, contact us, or use Renthaven. This can include your name, email address, rental-search criteria, notification preferences, reply templates, billing-related metadata, and support messages.

We also process technical and usage data such as device tokens for push notifications, authentication activity, approximate usage events, and cookie or consent preferences.

We use your information to run the service, match rental listings to your search profiles, send alerts, manage subscriptions and invoices, provide account support, protect the service from misuse, and understand product usage.

Search-profile data is used to compare your criteria with rental listings. Device tokens are used to send Expo push notifications when matching listings are available.

Renthaven uses third-party providers for services such as payments, email delivery, analytics, advertising pixels, hosting, maps, notifications, and infrastructure. These providers process data only where needed to provide their services to us.

Payment processing is handled through our payment provider. Renthaven does not store full card details.

We use cookies and similar technologies for essential site functionality, consent management, analytics, advertising measurement, and product improvement. Where required, non-essential cookies are controlled through the consent preferences shown on the site.

We keep personal information only as long as needed for the purposes described in this policy, including account operation, legal compliance, billing records, security, and dispute resolution. You can request deletion of your account data, subject to legal retention requirements.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information. You may also be able to request a copy of your data or withdraw consent where processing is based on consent.

To exercise privacy rights, contact us at privacy@renthaven.nl.

We use technical and organizational measures intended to protect personal information. No internet service can be guaranteed to be completely secure, so we also encourage users to keep account credentials private and use strong passwords.

For privacy questions or requests, contact Renthaven at privacy@renthaven.nl. For general support, contact info@renthaven.nl.